Password Reset and Password Change

Password Reset

  • To reset your password, you'll first need to be logged out of the app. To do that, click the menu icon at the bottom of the screen and choose "account". On the account screen click "Log Out".
  • After logging out, click "Sign into your account".
  • Enter your account email address and leave the password spot blank.
  • Click "Forgot your password?"
  • You will get an email with a link to input a new password.

Password Change

  • Click the menu icon at the bottom of the screen and choose "account".
  • Enter your current password and new password.
  • Click "Change Password"
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  • Avatar
    Anonymous emoji

    This is the worst website I have ever had to deal with!!! My password for the app will not work because I did not realize that the username was case sensitive when I set up the account. I came to the website to reset the password and let me tell you what a joke!! Their website does not allow you to reset the password for the app. I used the forgot password link on the app it does not work. So I emailed them a long time ago and received no response so I left a message that no one ever replied to either. The only device to find the ember lights was my sons old iPhone. I would never recommend emberlights to anyone.

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